Better Business Awards 2021

The next Better Business Awards are happening Thursday 17 June 2021 at the North Sydney Oval Function Centre.

Finalists in the 9 categories have been selected and are listed below.

They will be judged by an independent judging panel to be held on 26 May 2021.

Pictured 2018 Better Business of the Year winner Turramurra Fresh Produce and Gourmet Market

About the Better Business Awards

The Better Business Awards are held every 12-18 months to recognise and celebrate our local sustainable business heroes.   The award categories for 2021 are:

  • Childcare
  • Retail Services
  • Food Services
  • Retail (Product Based
  • Office Based / Professional
  • Pubs and Clubs, Leisure and Fitness
  • Shopping Centres and Markets
  • Social Enterprise and Community
  • Light Industrial and Manufacturing
  • Better Business of the Year
  • People’s Choice Business of the Year

Award Categories


Retail (Product Based) Business

The Retail (Product Based) Business category includes businesses that sell any product based retail other than fresh food which is served for immediate consumption.  Packaged consumable food items (including nuts, chocolate, honey products and tea) are included in this category.   The business may be purely online or bricks and mortar (or a mixture of both).


Office Based and Professional Services

Office based and professional services businesses category has now been streamlined by the removal of personal retail services offered by medical/dental practitioners and now in a separate Retail Services category.   Consultants, sole traders and micro-businesses who use their home or shared workspace as their office and visit clients remotely would be included in this category.


Food Services

This category replaces the Cafes and Restaurants category and covers all fresh food serving businesses including cafes, restaurants, take-away food outlets and catering services .   These businesses have comparable approaches to waste (food waste), water usage, purchasing, single use plastic and the need to comply with regulations relating to food.



Childcare is a well defined category in the Better Business Awards and there are no changes.  Childcare, early learning and preschools are eligible, both privately run and community based centres.


Retail Services

This is a new category that includes any service that is provided to consumers (not business to business) including beauty, dental, medical, massage, veterinary, day spas, pathology, hair dressing salons, physiotherapy and chiropractic.


Social Enterprise and Community

A social enterprise is a business that has a primary stated objective as providing a solution to a social or environmental challenge.  It may be a not for profit, or a profit for purpose venture.  Community groups and charitable organisations with business goals are also included in this category.


Shopping Centres and Markets

The shopping centre and markets category is for the owners and managers of these establishments.  Overall energy, waste, water management are taken into account which will encompass individual retail and stall holders where applicable.  At the owner/manager level it is possible to influence the sustainability strategies of the retail and stall holders


Light Industrial and Manufacturing

Light industrial and manufacturing includes businesses which manufacture and produce products from basic materials, including recycled materials.  It also includes light industrial such as mechanics, panel beaters, trades and furniture makers, but excludes caterers who fall under Food Services.


Pubs, Clubs, Leisure and Fitness

This category contains all hospitality venues such as pubs, clubs and larger entertainment venues.  It also includes all leisure and fitness related businesses, big or small.  Some examples:  golf and bowling clubs, yoga and pilates studios, swimming pools, gyms, dance studios.  Pubs and clubs may serve food but they are also licensed venues.

Finalists 2021 by Category


Better Business of the Year ’15 Earth Kids Turramurra
Better Business of the Year ’17 Urban Workstations
Better Business ’18 Turramurra Fresh Food & Gourmet


An independent panel of judges is selected from public and private sector with experience in sustainability for each round of the Better Business Awards.  Finalists are put forward in each category by the BBP Program Managers.  The following criteria will be used as the basis of the award judging process.

  1. Philosophy
    • does the business (organisation or individual owner as may be the case) have a sustainable philosophy and mindset?  Are there sustainability focused objectives or goals stated as key drivers of the business?
  1. Actions
    • what actions has the business already implemented? –
    • what capital, resource and time investments have they made
    • what changes have been made in the ways they are doing things to be more sustainable?
    • Are they leveraging any potential they have to transform others in their broader industry (versus “sitting on laurels”)
  1. Influence
    • what impact has the business had on its stakeholders – customers, staff, and the broader community – to influence others to live in more sustainable ways?
    • Does the business have any opportunity to cross pollinate what is achieved in one site to other sites or other businesses / franchisees.
  1. Plans for future 
    • what has the business indicated it will do in the near to medium term future
    • do they have the scope to undertake these plans.

Sustainability Accreditation for business

The BBP accreditation process assesses eligible local businesses that are located and operating within one of BBP’s partner council areas for their current sustainability performance.  Badges are awarded for a minimum standard of performance in each of the 9 areas of the program, each representing  different area of Business Sustainability.  The program areas are:

  • Business Health
  • Energy
  • Water
  • Waste
  • Purchasing
  • Single Use Plastic
  • Staff
  • Community
  • Transport

Upon the earning of a minimum of 4 badges, the business is automatically eligible and entered into the next round of the Better Business Awards.