Terms & Conditions

Better Business Partnership Terms and Conditions


Better Business Partnership (“BBP”) is a joint Council service (the “service”) funded by Ku-ring-gai, North Sydney and Willoughby City Council (the “Councils”). Better business Partnership assists local businesses to achieve success through sustainability. BBP is hosted by Willoughby City Council.

To receive the service, a business must be a member with BBP. Membership is available to business who operate from a commercial premises located in the Councils Local Government Areas.

To apply for membership the businesses must provide the required business and contact details and read, consider and accept the terms and conditions (these terms and conditions) of the service in writing or via return email.  

BBP reserves the right not to provide membership or terminate membership for any reason, including, but not limited to: the business has had enforcement action served in response to an offence; or any other reason where the Councils believe that the businesses membership with BBP may bring into disrepute or damage the credibility or reputation of the BBP service or that of the Councils.    

If a business is provided with membership, a certificate of membership will be provided and membership is valid until the date stated on the certificate or per subsequent advice from BBP.


BBP provides members with the option to apply for number of additional services delivered both directly by BBP and by third parties; however these are strictly limited in number. Therefore, BBP reserves the right to provide these services only to selected businesses according to the respective locations, industry categories and/or other characteristics deemed appropriate in order to maximise outcomes.

By applying to become a member of BBP, I authorise the BBP to collect and use information about my business in order to consider providing membership and to provide service should membership be provided by BBP.

I understand that information collected that is not personal information or commercial in confidence, such as, but not limited to, business trading name; physical address; phone number; business website URL; and business facebook URL, may be published by BBP as a public record of my membership with the program. This information may also be used by the Councils and the NSW EPA to contact you in relation to other programs and services provided or facilitated by the Councils, unless the business indicates in writing or via email otherwise.   

Should accreditation be provided by BBP through its Accreditation System, this accreditation may also be published by BBP including achievements, unless the business indicates in writing or via email otherwise.

All other information collected by BBP and supplied to the Councils and the NSW EPA is confidential and it will only be used by the Councils and the NSW EPA and its consultants to evaluate and report on BBP and its services and programs and therefore will not be disclosed to any person or third party unless my permission is given for a specific purpose. 


BBP takes no responsibility for loss or damage incurred directly or indirectly as a result of being a member of the BBP or through receiving a service of the BBP or a product or service from a third party associated with the BBP. BBP provides information not advice and does not make any guarantees to the accuracy of inforamtion provided. Members are advised to seek their own advice when making decisions.