North Sydney Business Network event

08 August 2014

'Getting the customer feedback you need to build productive long-term relationships’ is North Sydney Business Network’s third free event in the ‘Love Your Customer’ Program.

 

Speaker: Adam Ramshaw, Co-Founder, Owner and Director of Genroe and RunOurSurvey
When: Tuesday 12 August 2014, 5.30pm for 6.00pm - 8.00pm
Where: Hutley Hall, North Sydney Council Chamber, 200 Miller Street, North Sydney


About the event
Finding out what your customers really think about your business is essential for delivering highly effective customer service and building successful long-term relationships. Adam Ramshaw, a specialist in customer feedback management will tell you how to find out what your customers are really thinking and applying this information to improve your business performance.


The session will give practical advice for you to apply to your business and opportunities to network with other local businesses – bring a pocketful of business cards and a pen to capture all the great ideas and leads you will generate out of this event.


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About the speaker
Adam Ramshaw is widely respected on the international and domestic speaking circuit for his expertise in customer strategy, Net Promoter®, customer feedback management, data analysis and customer-driven financial modelling. Understanding your customers is not an easy task – far from it. Adam has over a decade of expertise in understanding and implementing the most effective strategies and processes to help you tap into the minds of your customers and understand what they really think.

Adam Ramshaw

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